Q&A
Frequently Asked Questions
What time is check-in?
Check-in starts from 3:00 PM. Self check-in is available.
Can I bring pets?
We are sorry, but pets are not allowed.
Is there parking available?
Yes, there is a free parking area exclusively for guests.
Until what time can I do BBQ or bonfire?
Fire activities are available until 8:00 PM.
Until when can I apply for a meal plan?
Please contact us at least 3 days before your stay. (We cannot accept orders the day before or on the day due to ingredient preparation.)
What is included in the BBQ grill rental?
BBQ grill, charcoal, charcoal ignition service, BBQ tools, cleaning, and trash disposal are all included. Tools include tongs, aluminum foil, trash bags, kitchen paper, scissors, salt & pepper, cooking oil, plates, glasses, and disposable chopsticks.
Can I bring my own food and drinks?
Yes, bringing your own ingredients is allowed.
Is there a supermarket nearby?
There is a local supermarket within a 10-minute walk and a large supermarket center about 3 minutes by car.
What is the cancellation policy?
Cancellations on the day before or on the day of the stay will incur a 100% charge. No-shows without notice will also be automatically charged 100%.
Is there a toilet or bath inside the dome tent?
No, there are none inside the dome tent. A private bathroom is available in a separate building right in front of the dome.
Is there air conditioning or heating in the room?
Yes, of course. You can enjoy a comfortable temperature depending on the season.
What time is check-out?
Check-out is by 10:00 AM.
Is there a front desk?
There is no front desk. Self check-in and self check-out are available. Staff members make regular patrols.
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