Q&A
Frequently Asked Questions
What time is check-in?
Check-in is from 15:00. Self check-in is available.
Are pets allowed?
We are sorry, pets are not allowed.
Is there parking?
Yes. Guests can use the private free parking. Up to 3 cars per villa.
Until what time is BBQ allowed?
BBQ is allowed until 21:00.
Can we use handheld fireworks?
Allowed in the bonfire area until 21:00.
How do I check in?
After your reservation is confirmed, a check-in guide will be emailed. Online check-in is also available.
What payment methods are accepted?
Only online pre-payment is accepted.
Is there a cancellation policy?
Same-day and previous-day cancellations incur 100% of the accommodation fee. Automatic payment is applied even if you do not show up without notice.
How many people can stay in one villa?
Up to 7 guests can stay per villa. There is 1 double bed, 4 single beds, and 1 sofa bed. Additional bedding cannot be added.
Are baby cots available?
Available upon request. Please inform us in advance if you wish to use one.
What cooking tools and seasonings are provided?
Basic cooking tools are provided. Frying pan, pot, knife, cutting board, tongs, plates, cutlery, etc. Seasonings include pink salt, black pepper, olive oil, and salad oil.
Is shuttle service available?
Available by prior reservation. Before check-in: 15:30–18:00, after check-out: 09:00–10:00, every 30 minutes. Shuttle service during the stay is not provided.
How many toilets are in one villa?
There are 2 toilets per villa. Each villa has 1 bathroom.
What amenities are provided?
Towels, toothbrushes, razors, cotton sets, and makeup remover sets are provided for each guest. Organic brand shampoo, conditioner, and body soap are available in the bathroom.
By when should the BBQ dining plan be reserved?
Please reserve at least 3 days before check-in, as ingredients need to be procured.
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