Q&A
Frequently Asked Questions
What time is check-in?
Check-in starts from 16:00. Self check-in is available.
Can I bring pets?
We’re sorry, pets are not allowed.
Is there parking available?
Yes. We provide a free parking lot exclusively for guests. Up to two cars per unit can be parked.
Until what time can we use the BBQ?
BBQ is available until 21:00.
Do you provide a shuttle service?
Reservation is required in advance. Available before check-in from 15:30 to 18:00, and after check-out at 09:00/09:30/10:00. *Please note your preferred time may not be available depending on reservations.
Are campfires or fireworks allowed?
Campfires are not permitted. Handheld fireworks are allowed on the gravel area until 21:00.
Are there supermarkets or convenience stores nearby?
There is a convenience store within a 5-minute walk and a supermarket about 3 minutes by car. Please check Google Maps for more details.
How do I check in?
We will send you the check-in instructions and online check-in guide to your registered email address by the day before arrival. You can self check-in using the door code and tablet code.
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